Five Star Property Management is a short-term property management company specializing in the finest vacation rentals in Florida. Our goal is to increase the profitability of our five star properties while creating true passive income for our clients.
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You bought this property to earn passive income as an investor. You don’t want to deal with:
We aim to keep all our processes as streamlined as possible so you can truly earn passive income from your vacation house or condo. Here’s what we handle to get your property ready for becoming part of our program for managing the most desired vacation communities in the region:
We offer comprehensive property management services, including permit/licensing applications, listing optimization, guest communication, 24/7 support, professional cleaning, maintenance, and price optimization.
We list your property on top vacation rental platforms (Airbnb, VRBO, Google Vacation Rentals, Booking.com), optimize the listing for maximum visibility, and use professional photography to highlight your home. We also leverage social media marketing, email campaigns, and our own website to attract bookings.
The default setting is to have bookings automatically accepted (instant booking). Although, Airbnb has released a new feature to only allow instant booking for guests with a certain star rating. For example, we can set up your listing to only allow instant booking for guests with a rating of 4.5 stars or higher. We have maintained a 100% response rate on all platforms. Our team will typically respond to each message within 2 minutes.
We strive to keep things simple. We charge an annual $250 marketing fee, plus 20% commission on each booking.
We utilize several online resources to list our finest vacation rentals, such as Airbnb, VRBO, Booking.com, Trip Advisor, and HomeAway.
We do. Guests are left with instructions to contact us with any issues, concerns, or maintenance requests. If a problem arises that we cannot resolve, we will be in direct contact with you to discuss and find a solution. We handle all coordination with service providers to resolve issues on your behalf.
Of course, you will have access to your property calendar where you can request days to be blocked off. You will also be able to see what days your property is booked by guests.
If your house or condo doesn’t meet our minimum requirements, we can offer a solution to make the changes necessary to enable your property to be listed with us.
We offer comprehensive property management services, including permit/licensing applications, listing optimization, guest communication, 24/7 support, professional cleaning, maintenance, and price optimization.
We list your property on top vacation rental platforms (Airbnb, VRBO, Google Vacation Rentals, Booking.com), optimize the listing for maximum visibility, and use professional photography to highlight your home. We also leverage social media marketing, email campaigns, and our own website to attract bookings.
The default setting is to have bookings automatically accepted (instant booking). Although, Airbnb has released a new feature to only allow instant booking for guests with a certain star rating. For example, we can set up your listing to only allow instant booking for guests with a rating of 4.5 stars or higher. We have maintained a 100% response rate on all platforms. Our team will typically respond to each message within 2 minutes.
We have a trusted network of local maintenance and repair professionals who we call upon when needed. We also provide emergency support to address issues quickly, ensuring your property stays in excellent condition and that guest experiences are not interrupted. We set a repair threshold in the agreement. If the estimated repair is under the threshold, we will make the repair and invoice accordingly. If the estimated repair is above the threshold, we will gather three quotes from our trusted vendors and wait for owner approval to make the repair. There are exceptions to this, for example, if a guest doesn’t have AC, hot water, or if there is a leak. These, amongst other repairs are considered an emergency and will be rectified as soon as possible.
We have designed the majority of properties we currently manage. We can help design your property to maximize appeal and returns.
Our management fees are typically 20% of the rental income but vary depending on expected rental income. For example, if a property’s expected rental income exceeds $20,000/month, we have a lower fee. For these properties, we decide our management fee on a case by case basis.
There are no hidden fees. Additional costs include maintenance costs, and restocking supplies. We provide toiletries, linens, bed sheet, soaps ect…We apply a 10% markup on supplies we purchase. However, since we have trade accounts and receive discounts on these items, even with the markup, you still benefit from overall savings.
Income varies depending on the location, seasonality, and property type. We can provide detailed projections based on local market trends and comparable properties in your area. Our goal is to maximize your earnings by optimizing pricing and occupancy.
We use dynamic pricing strategies, taking into account market demand, seasonality, local events, and similar listings in your area. Our goal is to optimize the nightly rate to ensure your property is competitive while maximizing returns.
You will receive payments on the 1st of each month for the previous month, via ACH bank transfer. In the Owner Portal, you can access all financial information for your property.
We conduct regular inspections and work with experienced cleaning and maintenance teams to ensure your property is always in top condition. We also address guest feedback promptly to resolve any issues that may arise during their stay.
We recommend that property owners maintain their own insurance policy tailored for short-term rentals. Major platforms offer a $2 Million general liability policy.
During the post-checkout inspection, we will document (with time-stamped photos) any damaged or stolen items. We will file a claim on the platform the guest booked on. We will use those funds to make the repair or replace the damaged or stolen item.
Yes, we conduct regular inspections to ensure the property remains in excellent condition and to address any maintenance needs proactively. Our cleaning crew is our first eyes and ears at the property post-check out. Our supervisor also inspects the property at least one time per week.
We offer professional cleaning and turnover services after each guest’s stay, including sanitization, linen change, and restocking of essential supplies. We ensure that the property is spotless and ready for the next guest.
Yes, we ensure that your property is compliant with local regulations, including necessary permits, tax filings, and adherence to zoning laws. We keep you informed of any changes in regulations that might affect your property.
We monitor local legislation and adapt our management services accordingly. If laws change, we’ll guide you through the necessary steps to comply, including adjusting our strategies or assisting with new permits.
Absolutely! We can help you convert your long-term rental into a successful vacation rental by advising on market trends, property upgrades, and pricing strategies. Our team can assist in every step of the transition.
We have been managing vacation rentals for over 7 years, with a proven track record of successfully optimizing properties and generating higher income for our clients.
We specialize in a wide range of properties, from luxury homes to cozy vacation rentals. Whether you have a beach villa, a downtown apartment, or a country retreat, we have experience managing all types of properties.
Yes, we are happy to provide references and share testimonials from our satisfied property owners who can speak to our management services and how we’ve helped them maximize their rental income. You can check out our Google profile here: Five Star Airbnb Management.
We currently manage 102 properties across multiple locations, ensuring that each property receives personalized attention and care.
We focus on clear communication, high-quality amenities, and a personalized touch. Our team provides 24/7 support to guests, ensuring they have a seamless stay, and we actively address any concerns during their visit.
Depending on your property type, we recommend upgrades like high-end bedding, smart home features (e.g., keyless entry), outdoor amenities (BBQ, pool), and entertainment options (game rooms, streaming services). We also recommend a detailed welcome guide with local tips.
Yes, we offer concierge services such as airport transfers, local tours, restaurant reservations, private chefs, and more. We can also customize guest experiences based on their interests.
Our management agreements are typically for one year, but we only ask for a 30-day written notice of termination. So essentially our agreement is month to month.
If you decide to terminate the agreement, we’ll provide a clear process. If there are any future reservations, we will ask the guest to cancel. If the guest refuses to cancel, there may be cancellation penalties that the owner will be responsible for.
Yes, you have full control over when you want to block dates for personal use. We can work with you to schedule times for your visits without affecting your income.
